Client Feedback
Company & Course Information
Dear Partner,
We would like to get your feedback for the course you nominated your staff for. The aim behind this is to:
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Improve client involvement so as to increase the client satisfaction
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Be able to investigate thoroughly and as soon as possible
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Record the process and action
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Monitor our processes to ensure they are effective
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Maintain the high quality level we used to provide
Kindly fill the bellow form with the relevant information.
Company Name *
Contact Name *
Job Title
Telephone *
Fax
Email *
Course *
Date
Rating
Rate the Following *
| Poor | Fair | Satisfactory | Good | Excellent | |
|---|---|---|---|---|---|
| Marketing Communications (time to get the quotations and answers to inquiries) | |||||
| Confirmation & Invoice | |||||
| Post Course Documentation (time to get the invoices and certificates) | |||||
| Other Services (Training Location, catering services, Course Material …) | |||||
| Overall Rating (Average of the above) |
Comments